Return Policy

Returns, Refunds and Exchanges Policy

How To Return An Item

Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Your must return the item within 30 days of your purchase.

1. Please email orders@calmwm.com to request a refund and we will assign you a tracking #
2. Mail your returned item to:
   California Medical Weight Management
   Returns Department Tracking #
   700 Aldo Ave. #200
   Santa Clara CA 95054
3. Include in your package a signed letter stating the reason for your return and the original receipt.

Any item that has been opened, used or altered will not be accepted for return or exchange.

Restocking Fee

All items are subject to a 10% restocking fee. This will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.

Exchanges

If your product is in new, unopened condition, you can exchange it for another item. You will not be subject to a restocking fee in this case, but you still will have to pay return shipping.